π¬ Frequently Asked Questions - Hair Extensions Elite
ππΎβοΈ 1. Hair Care & Maintenance (In-Salon Advice)
Q: How should I care for my hair extensions?
β¨ Tip: Treat them like your natural hair β but gentler!
A: Brush gently from ends to roots using a loop or detangling brush. Wash with sulfate-free shampoo and moisturizing conditioner. Avoid excessive heat and always use a heat protectant.
Q: Can I use heat styling tools on my extensions?
A: Yes, if theyβre 100% human hair. Keep heat below 350Β°F and always use a protectant spray. Synthetic hair should only be heat-styled if labeled heat-friendly.
Q: How often should I wash my extensions?
A: Every 1β2 weeks, depending on buildup and activity. Avoid over-washing to prevent dryness.
ππΌβοΈ 2. Extension Installation Methods (In-Salon Services)
Q: What extension methods do you install?
We offer:
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πΉ Micro Bead / Nano Bead Extensions β No glue or heat; beads secure extensions to your natural hair.
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πΉ Sew-In Weave on Beads β Beads act as anchors for a weft to be sewn in.
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πΉ Crochet Braids β Hair is crocheted into cornrows for a protective style.
Q: How long do extensions last?
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Micro/Nano Beads: 2β4 months (maintenance every 4β6 weeks)
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Sew-In Weave on Beads: 4β6 weeks
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Crochet Braids: 4β6 weeks
Q: Do you provide hair for the installation?
A: We recommend premium hair from our Amazon affiliate shop on our website. You can also bring your own hair to your appointment.
π 3. Booking Salon Services
Q: How do I book?
A: Book online via our Fresha booking link (on our website & social media). Choose your service, date, and time, then pay your deposit to confirm.
Q: Do you require a deposit?
A: Yes β non-refundable. The deposit goes toward your final service cost.
Q: Whatβs your cancellation policy?
A: Cancel or reschedule at least 48 hours before your appointment to keep your deposit.
π 4. Buying Hair Care & Extensions Online (Amazon Affiliate Shop)
Q: Can I buy products from you online?
A: Yes! Browse our curated Amazon affiliate shop right on our website. When you click and buy, checkout happens securely on Amazon.
Q: Who ships my order?
A: Amazon or the Amazon seller β not Hair Extensions Elite.
Q: Can I pick up Amazon orders at the salon?
A: No β all online orders ship directly to you.
Q: Whatβs your return policy for online products?
A: Amazon purchases follow Amazonβs return/refund policy. Check the product page for details.
π¦ 5. Shipping & Tracking (Amazon Orders)
Q: How long does delivery take?
A: Depends on the Amazon seller & shipping option you choose. Many items offer Prime 1β2 day shipping.
Q: How do I track my order?
A: Amazon sends tracking info to your Amazon account email. You can also track orders in your Amazon account.
π‘ Pro Tip:
Think of us as two services in one:
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In-Salon Services β Hair installation & care (book on Fresha)
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Online Shop β Hair & products via our Amazon affiliate links