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πŸ’¬ Frequently Asked Questions - Hair Extensions Elite

πŸ’†πŸΎβ™€οΈ 1. Hair Care & Maintenance (In-Salon Advice)

Q: How should I care for my hair extensions?
✨ Tip: Treat them like your natural hair β€” but gentler!
A: Brush gently from ends to roots using a loop or detangling brush. Wash with sulfate-free shampoo and moisturizing conditioner. Avoid excessive heat and always use a heat protectant.

Q: Can I use heat styling tools on my extensions?
A: Yes, if they’re 100% human hair. Keep heat below 350Β°F and always use a protectant spray. Synthetic hair should only be heat-styled if labeled heat-friendly.

Q: How often should I wash my extensions?
A: Every 1–2 weeks, depending on buildup and activity. Avoid over-washing to prevent dryness.


πŸ’‡πŸΌβ™€οΈ 2. Extension Installation Methods (In-Salon Services)

Q: What extension methods do you install?
We offer:

  • πŸ”Ή Micro Bead / Nano Bead Extensions – No glue or heat; beads secure extensions to your natural hair.

  • πŸ”Ή Sew-In Weave on Beads – Beads act as anchors for a weft to be sewn in.

  • πŸ”Ή Crochet Braids – Hair is crocheted into cornrows for a protective style.

Q: How long do extensions last?

  • Micro/Nano Beads: 2–4 months (maintenance every 4–6 weeks)

  • Sew-In Weave on Beads: 4–6 weeks

  • Crochet Braids: 4–6 weeks

Q: Do you provide hair for the installation?
A: We recommend premium hair from our Amazon affiliate shop on our website. You can also bring your own hair to your appointment.


πŸ“… 3. Booking Salon Services

Q: How do I book?
A: Book online via our Fresha booking link (on our website & social media). Choose your service, date, and time, then pay your deposit to confirm.

Q: Do you require a deposit?
A: Yes β€” non-refundable. The deposit goes toward your final service cost.

Q: What’s your cancellation policy?
A: Cancel or reschedule at least 48 hours before your appointment to keep your deposit.


πŸ› 4. Buying Hair Care & Extensions Online (Amazon Affiliate Shop)

Q: Can I buy products from you online?
A: Yes! Browse our curated Amazon affiliate shop right on our website. When you click and buy, checkout happens securely on Amazon.

Q: Who ships my order?
A: Amazon or the Amazon seller β€” not Hair Extensions Elite.

Q: Can I pick up Amazon orders at the salon?
A: No β€” all online orders ship directly to you.

Q: What’s your return policy for online products?
A: Amazon purchases follow Amazon’s return/refund policy. Check the product page for details.


πŸ“¦ 5. Shipping & Tracking (Amazon Orders)

Q: How long does delivery take?
A: Depends on the Amazon seller & shipping option you choose. Many items offer Prime 1–2 day shipping.

Q: How do I track my order?
A: Amazon sends tracking info to your Amazon account email. You can also track orders in your Amazon account.


πŸ’‘ Pro Tip:
Think of us as two services in one:

  • In-Salon Services – Hair installation & care (book on Fresha)

  • Online Shop – Hair & products via our Amazon affiliate links