Booking Policies

HOW TO BOOK
Use the Booking link to book. A $20 non-refundable deposit is required to secure your appointment and is deducted from the total cost of the service. Remaining balance must be paid in CASH or E-TRANSFER at your appointment. The installation payment options is only available for the deposit or if pay in full online only.

IMPORTANT INFORMATION
Hair must be at least 4 to 5 inches in length all around. Please make sure your hair is washed and feel free to do your regular hair care regimen. Just no excessive oils. Hair/extensions are not included, but can be purchased from the links in our IG bio. Clients must be 18 years & over to book. All minors must be accompanied by a guardian during the full length of their appointment.

NO SHOWS
No-shows are not tolerated and you will be banned from booking with us in the future.

RESCHEDULING
You are allowed one reschedule per booking. This must be done 48 hours prior to your appointment or your deposit will be forfeited. Must reschedule no more than 30 days from your original appointment date.

CANCELLATION
Cancellations result in loss of deposit.

LATE FEE
You will be given a 15 minute grace period. A late fee of $10 will be applied once the grace period has passed. After 15 minutes, your appointment MAY be cancelled. If I am 15 minutes late, $10 will be deducted from your service cost.

AFTER CARE & MAINTENANCE
After your installation appointment, we provide you with key care and maintenance information that gives you the best tips on how to properly take care of your natural hair along with your new hair extensions which will allow longevity to your hair extensions!

WARRANTY
As with all hair extension services, there is NO REFUND due to the nature of hair extensions. If your service was not done as per the understanding prior to the installation, we are happy to redo (not undo) the unsatisfactory portion of the service free within a 1 week period (7 days) after your installation. Normal wear, altered work, custom work or changes from the technical norm requested by the client are not warranted.